|
Issue/Problem |
UltimateData™ Version # |
Cause |
Solution |
|
1. After selecting an ICON from the icons
window, Error Message appears: "Run Time Error 73 File Not Found: ' C:/Program Files/UltimateData RR Edition ServiceTracker/Images/logo.JPG'
Program Crashed after this Error
Message. |
8.0.0 |
This issue occurs due the lack of the
file: logo.jpg. During some installations this file is not extracted
into the Images folder. |
Download this file into the Images
folder. The Images folder is located under UltimateData RR Edition
ServiceTracker installation folder. The default is:
C:/Program Files/UltimateData RR
Edition ServiceTracker/Images
Download the file and save it into this
folder.
Right-Click on the image and Save it
into the Images Folder. (C:/ProgramFiles/UltimateData RR
Edition ServiceTracker/Images)
Click here to Download the file:
logo.JPG
The Error Message will not show again. |
|
2. During trying to activate
'Artificial Intelligence GoBotz' from the Pull-Down menu:
Utilities-Games' a Run Time Error number 339 appears.
A Message appears:
Component 'mscomct2. ocx'
or one of it's dependencies not correctly registered: a file is
missing or invalid.
|
6.0.0, 6.0.1,
7.0.0, 7.0.1, 8.0.0 |
This issue occurs due the lack of the
file: lmscomct2.
ocx. During some installations this file is not extracted
into the program's folder. |
Download this file into the program's
folder. The default program's folder is located at:
C:/Program Files/UltimateData RR
Edition ServiceTracker/
Download the file and save it into this
folder.
Click here to Download the file:
lmscomct2. OCX
The Error Message will not show again. |
|
3. The report DOES NOT EXPORT. Clicking
on the briefcase button at the bottom part of the report is not
opening the EXPORT form. |
6.0.0, 6.0.1,
7.0.0, 7.0.1, 8.0.0 |
Basic setup files are
missing. |
Download the additional setup files by
clicking HERE. (These files are ZIPPED
using WinZip utility) Copy these files into the program's folder.
Click
here to download these files.
The default program's folder is located
at:
C:/Program Files/UltimateData/
Restart
UltimateData.
|
|
4. Error Number: 35602 Key is not unique in collection. |
6.0.0, 6.0.1,
7.0.0, 7.0.1, 8.0.0 |
There are two identical records.
|
Check the database to see if there is two
identical records, and correct it manually. Use the feature: Database
Maintenance to check the database and eliminate duplicate records.
|
|
4. Error Message: An Error has been encountered: File MCI32.OCX is
missing. |
4.5.1 |
Basic setup files are
missing. |
Click here to
download the missing file: MCI32.OCX |
|
5. A record is shown in the
Sub-category/Category. When the user selects it and click on: Edit:
An Error has been encountered while trying to edit a record. Error
3021. No current record. |
6.0.0, 6.0.1,
7.0.0, 7.0.1, 8.0.0 |
Corrupted Record Exists. |
Perform
database maintenance. Click on: Run All Checks for three (3)
sequential times. |
